Although Doug is the most recent "official" addition to the JA&A team, he has been around from the very beginning. The one and only "high school sweetheart" as featured in the Ortho Sensei's bio above, Doug has been faithfully and diligently operating behind the scenes of the JA&A team since day one. As Jill's husband, A.K.A. Balloon Holder Numero Uno; Doug is her partner in life and crime, mentor, advisor, cheerleader, sounding board, counselor, assistant, and B.F.F. Doug recently retired from a long and lustrous career in law enforcement and joined the JA&A team on a full-time basis to help behind the scenes as the practice liaison.
A note from Doug:
When I'm off the clock, you'll be able to find me fully engaged in one of my many hobbies like motorcycle riding, hiking, working on home improvement projects, or even playing one of my guitars. Even though I have moved on from law enforcement, I still enjoy a good crime story! Most of all, though, my all-time top of the list hobby is having a date day with Jill, where we often contemplate the world's mysteries, the joys of parenting, the luxuries of grandparenting, and yes, even the JA&A way.
Jessi is a wealth of wisdom when it comes to all things JA&A. She has a way with words and an ability to communicate, which helps her form lasting relationships with everyone she encounters. Although she is no longer on the consulting side of the business, you see her handy work in just about everything we do. Jessi handles the organization, updating, endless proofreading, and structuring of our internal and external content. She is also the mastermind behind our presentations, articles, and seminars. Let's just say we would be lost with her elocution and creative capabilities, swoon!
A note from Jessi:
If you were to ask my friends and family, they might tell you I am a little crunchy. I care deeply about the planet and work to facilitate that level of care in everything I do. I love to camp, hike, ride motorcycles, throw tomahawks… yes, you read that right, and take every opportunity to soak up the fresh mountain air. My husband Kyle is my world, and I would be lost without my fur babies Rado and Atlas (or Mama's Babies Puppies if you were to ask them). I am an academic at heart and am excited to be working on my MBA. There is nothing I love more than learning something new (just ask me about my most recent tour through classical dystopian literature).
That’s right, we have another "J" on the team! Jenn has been in the ortho world for over 18 years and has experience in most positions within a practice. Although she will always have special place in her heart for the clinic, Jenn’s vast orthodontic knowledge base helps teams run expertly, without ever breaking a sweat in the heat of a busy practice schedule. As a Jill Allen & Associates Practice Consultant, Jenn is trained in the JA&A secrets of success and will work diligently to show your practice “the light”. She eats, breathes, and dreams about efficiency in all areas of an orthodontic office, but her compassion and kind-hearted nature will help make periods of transition with your team a breeze.
If your ever up for a challenge, Jenn is always up for a head to head wire change contest! Think you can beat her?
A note from Jenn:
If my team were to describe me, they would say, I am one-part country, one-part tomboy, three-parts heart, and three-parts sass! In a way, I can relate to the Grinch, but not because I am green and grumpy… I know what you were thinking! Instead of my heart being three sizes too small… my friends would tell me it is three sizes too big. My life is kind of like a romantic comedy because I married the boy next door… seriously… husband Matt was my neighbor for my entire adolescent life! We now have two young (hilarious) boys; Chance and Brody. When not at home you will find us at a rodeo, in the Colorado mountains, and always looking for ways to be in the close proximity of a superhero.
Amanda started her career in Orthodontics as a senior in high school more than 20 years ago. Although she has held almost every role within the orthodontic office, she considers herself a natural in the treatment coordinator role and is an orthodontic marketing guru. As a Disney college program alumni, Amanda believes wholeheartedly in a Disney approach to customer/patient service. And as you may have guessed, this philosophy fits perfectly with the core values at Jill Allen & Associates. Amanda understands the importance of quality consumer interactions that will help your team to go the extra mile and ensure that every encounter a patient has with your practice is magical! We all believe she is secretly a Disney princess because of her kind spirit and beauty that resonates from the inside out. Working with Amanda, you will find that she is big on team building and loves to bring the fun and “warm fuzzies” into the orthodontic office. As you can imagine, it was precisely those characteristics that gave us certainty she would make an excellent Practice Consultant for JA&A! With Amanda by your side, we know there is no quest too harrowing, as she will bring light and guidance to the seasons of challenge and change… You may even start to think of her a little like a fairy godmother!
A note from Amanda:
My friends and family will tell you that I am one of the kindest and thoughtful people you’ll ever meet. I guess you could say I have a passion for making others smile… To me, there is no greater feeling than bringing a little bit of joy to someone else’s life. I live in southeastern Michigan with my three beautiful children Brady, Macy, and Molly. As a family, we love to travel and visit zoos, aquariums, local festivals, water parks, and more! You may have already noticed, but I have a love for all things Disney. So, when I am not with my family, I spend my free time helping people plan magical family vacations.
From Disney vacations to orthodontic practice solutions, I am your girl!
Rachel started her career as a Communications Coordinator and through out the years worked her way into the role of a Treatment Coordinator. She quickly fell in love with the patients, numbers, and all things ortho! Within a few months of working, Rachel was introduced to Jill Allen & Associates and knew she wanted to be a part of the team one day. As the years passed in the industry Rachel patiently waited for the skill set and confidence needed to be a JA&A consultant, and when the time was right, she jumped on board. Her passionate personality and drive have found a home here among the like-minded gals of JA&A. Rachel's coaching and compassion will help build your team's confidence and love for the orthodontic industry. She has a knack for getting people excited about things most find difficult or humdrum, and she has a unique perspective on the Jill Allen way since Jill coached her!
A note from Rachel:
If you were to try and catch me outside work, you would probably find me at the gym or chasing around one of my kids! My number one job is being a Mama, and I love every bit of it. We are a blended family of eight… that's right, eight kiddos! So as I am sure you can imagine, my life is always busy. The gym comes in at a close second, and I adore all things fitness. Bodybuilding, proper nutrition, and workout clothes are my jam. Goal setting and accountability are what make my world go round, and it is not uncommon to find me up at 4 am so that everything can fit in my day.
In 2007, I decided to become an orthodontic assistant, and since that time, I have not looked back. Throughout my time in the industry, I have held a position in almost all areas of an orthodontic office. I also thoroughly enjoy seeing patients' smiles and confidence transform as they move through their ortho journey. For me, it has all been a joy; From assisting to communications coordinating, to treatment coordinating, and everything in between.
I had the opportunity to work with Jill Allen in 2016 and fell in love with the JA&A way! When the opportunity presented itself, I knew I wanted to be a part of the Jill Allen & Associates team to help grow and educate other practices, the way JA&A was able to do that for me.
A note from Gina:
When not at work, my husband and best friend Troy, our two adult children, and two beautiful grandkids are what make my world go round. I love being outdoors, especially when on my horse, around my dogs, goats, or chickens. And I love camping in the Rocky Mountains or traveling to see our Texan friends. When not busy enjoying the Colorado sunshine, I sure do enjoy a good book or movie! (PS…have you ever seen Good Will Hunting or Secretariat? A few of my favs!)
Jordann enjoys leaning into her creative side when it comes to social media for Jill Allen & Associates. While you might still hear her voice on some of our recorded trainings, Jordann has made a transition from the front lines of consulting, to being the behind the scenes social media expert for Jill and the team. Jordann runs and creates all of our social media content and campaigns to perpetuate the big picture goals and marketing strategy for Jill Allen & Associates! She loves getting to explore her creative side and is always trying to stay ahead of the social media marketing curve. She understands to her core the value of being cutting-edge and wants to ensure that Jill Allen & Associates stays savvy in the world of social so that we can lead by example when it comes to our clients and start-up doctors!
Bonus Fun Fact: Jordann is Jill’s daughter!
A note from Jordann:
If you have spent any time with me, you know that I am always trying something new. I can often be quoted saying, “I watched a documentary on that!” or found in deep philosophical conversations about the ways of the world. When I am not nose-deep in a good book (well actually, ear deep, since I listen to all of my books on Audible), I like to spend time outdoors, at a hot yoga class, or doing anything fun and adventurous. My husband Kyle and I are madly in love with our sweet baby boy Bearett and have two fur babies Raleigh and Ruger too. I would say I am the definition of quirky… Just ask me about my addiction to TV binge sessions or my new found houseplant hobby.